Frequently Asked Questions
Do you ship to all governorates?
Yes, we provide delivery to all governorates and cities in Egypt, working with trusted shipping companies to ensure your products arrive safely and on time.
How long does delivery take?
- Delivery time depends on your location, but most orders are delivered within 2–5 business days. You will receive a tracking number to follow your shipment step-by-step
Can I return a product?
- Yes, you can return a product within 14 days of receiving it, as long as it is unused, in its original condition, and with all packaging intact. You may choose to receive a refund or exchange.
Do you offer Cash on Delivery?
- Absolutely! You can pay in cash upon delivery. We also offer secure online payment options for your convenience.
Do you provide gift wrapping services?
Yes, we offer beautiful gift wrapping for our products, and you can also add a personalized greeting card to your order.